Collar lights,lighted collars,night,bright,LED,USB,rechargeable,dog,light,flashing,non-flashing,illumination,colored,pet

Orders are shipped from Canada using Canada Post. Orders are charged a shipping fee that is calculated during the PayPal ordering process. This fee is dependant on the quantity and type of items purchased.

Standard shipping method has an estimated delivery time of 4 to 15 business days, however this is not guaranteed by Canada Post.

Xpresspost shipping method is guaranteed to be delivered in 3 to 6 business days between major centres in Canada and the U.S.A., and 4 to 7 business days for all other countries.

Shipments may be delayed by the postal service in Canada or the destination country and/or by Customs procedures, and/or other reasons beyond our control. Please note that the postal service is considerably slower during national holidays and the Christmas season and orders may easily be delayed by a week or more. Shipping fees are non-refundable.

Return Policy

If you wish to obtain a refund or exchange, please contact customer service by email at info@itsadogslight.com within 14 days from purchase date.

If the product appears to be defective, you can return it to us and we will either refund the purchase price (excluding shipping fees) to your credit card account that was used at the time of the purchase or exchange it as you prefer.

If the product is not defective and you request a refund, return it in re-saleable condition within 30 days from purchase date. Upon receipt of the returned product we will refund the purchase price (excluding shipping fees) to your credit card account that was used at the time of the purchase.

A refund or exchange will not be issued if a returned product shows any sign of abuse, misuse, tampering, unauthorized repair, or missing parts.

We do not guarantee the longevity of the pre-installed batteries in our light products. All efforts are made to ship our lights with fresh batteries, although accidental powering on during shipping may shorten the battery life. We do not issue refunds or exchanges based on weak or dead batteries. Please refer to the product webpage on this site for details on battery replacement.

We accept no liability for any damage, injury, or claim resulting from the use of our products.

We want to provide you with the best possible customer service, before and after the sale. If you experience any difficulty with our products, or have any other questions regarding your purchase, please contact customer service.

Privacy Statement

We do not provide customer information to any external or third party organizations, agencies, companies, or individuals for any reason. All customer information is kept strictly confidential and is used only to process and ship a purchase order.